Bad communication- I went in for an alignment & balance. I called to ask for a price on both. A lady named Leticia stated $16.99 and I hung up. I was talking with my mom that it wasn't a bad price. Which seemed weird because other places charged 80$ . So I decided to call again to make sure. Another lady answered and I asked her I wanted to make sure and she said $16.99. so I repeated it to her so u said 16.99 right and she said yes. I took it in to drop it off and I asked a older man and he told me the same price. I leave it and get the work done. Go back to pay and they said it was $68.. I was so mad and explained to them that that was not right. That that was not what they told me. Another employeed lady behind gets in and says " you've might of heard wrong." I was like nooo I asked 3x!! They didn't even try to give me a discount or nothing. Last time I'll be going here. If it was a miscommunication it was from both side. They clearly heard me saying 1 6 . 9 9... Next time I have to just write it down to them ...